Rishabh Handicrafts – a leading furniture exporter from Jodhpur integrated DiracERP for their internal operations, 5 years ago. The company was looking forward to attaining scales by crossing industry hurdles. Now with the help of this product, they have doubled their number of production units from 3 to 6. The firm attained improved turnover which went from 40 cr to over 200 cr with improved stock efficiency and inventory management. Now the management focuses on strategy rather than dealing with operational hassles. The goods shipped from Rishabh Handicrafts manufacturing increased multifold with container numbers shot up from 20 to 150+ monthly.
Rishabh Handicrafts has a long history of exporting furniture to multiple nations. They have always focused on providing quality products to the market while keeping the Indian handicraft sector alive. Since 2003, they have been supplying the world with wooden furniture that bears the unique signature of Indian craftsmanship. Their products have touched the shores of Europe, the Americas, and Australia, proving their mettle in competitive international markets.
When the family business was transferred to Rishabh Chopra and Chirag Chopra, a new generation of entrepreneurs from Rishabh Handicrafts, they came with a vision to overhaul the business entirely. As time passed, they realized the power of technology and automation. For them, the old saying of not fixing what is not broken did not make sense anymore. With new leadership and vision, they were sure that advanced software for enterprise management was the way to go.
What was the team looking for?
When their team started looking for solutions, the very nature of their industry became a hurdle for them. In the handcraft furniture sector, scaling and starting new units is quite challenging, as unlike mass manufacturing, the level of human involvement and artistic effort is much higher. The process is not merely furniture creation, but an effort to create unique pieces.
Boosting efficiency
With increasing volume and production ambitions, the team needed a one-stop solution to track production, sales, and supply chain management. This will reduce the leaking of critical information through the back and forth of multiple channels and bring all the data into one place to make decision-making faster.
Smart Inventory Management
Their large range of products and varieties demanded airtight inventory management. To ensure suppliers know what is needed for optimal level manufacturing, the present inventory, inwards and outwards, had to be tracked. They wanted to cut down on dead stock and increase inventory turnover. Rishabh and the team knew that juggling between multiple spreadsheets was not going to be feasible if they wanted to increase their export numbers.
Enhanced Sales and Boosting Customer Experience
Having the right data with teams helped them forecast demand accurately. It also helped them sell better by thoroughly understanding the client and their market needs. Studying the pattern of clients helped them to reach out to a larger clientele and prioritize the leads for a smooth sales experience.
Developing new products
Tracking product life cycles and stages and understanding purchasing behavior were necessary to develop new products. This also is required to develop bestsellers that add more value to the business.
What are DiracERP’s unique features that helped Rishabh Handicrafts?
Mr. Rishabh & Chirag Chopra is all praise for how DiracERP solved their core doubts – how will a worker on the floor handle complex systems? Is it even feasible for the handicrafts furniture sector?
Tailored to Industry
Mr. Rishabh was astonished to discover that customizing it to the needs of the industry is one of the USPs of DiracERP that sets them apart. DiracERP is not a generic enterprise management tool. It has features developed specifically after studying industries like handicrafts, textiles, and furniture. This customization helped them tackle industry-specific challenges such as production hurdles due to the product’s nature, and create a seamless working environment.
Ease of Learning
Mr. Lakshman Das, founder of DiracERP assured the team that the system is so simple that every worker inside the system can easily tackle the learning curve. Starting from a watchman to floor supervisor, DiracERP is designed keeping user-friendliness in mind. So DiracERP does not remain a redundant technology for the employees. Making the system easy to learn and retain, improves user-stickiness. Mr. Rishabh states heartily that “now even inward of a pin from suppliers is through DiracERP and it has made every employee’s life easy.”
Improved Order Processing
The centralized system of DiracERP helped make order processing faster. By helping all involved stakeholders to be in one place, they had the opportunity to make informed decisions. ERP became the bible for managing vendors and creating orders that are now visible to all necessary stakeholders.
Comprehensive financial module
The finance module of DiracERP offers features such as double-entry bookkeeping, automated bank reconciliation, and multi-currency support, reducing time spent on routine tasks by the finance team. Now they can focus on building efficiency rather than using multiple sources to keep track of finances.
Advanced warehouse management
DiracERP offers multi-warehouse management provisions to improve the traceability of inventory. Rishabh Handicrafts operation team had their workload reduced and improved efficiency, enabling them to operate at a larger scale supporting exports.
Technology is the game changer in a highly competitive world. DiracERP works closely with businesses to understand their needs and create a module that fits their use case. With over 10 years of understanding the handicrafts industry, DiracERP is flexible, efficient and helps businesses to discover new possibilities. Rishabh Handicrafts is one such story where a home-grown brand is now revolutionizing handicrafts exports across the globe with simple, easy-to-use technology.
